Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
Name, Email address, Phone number, Billing and payment information, Organization or professional details, Responses submitted through forms, applications, or enquiries.
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We may also collect limited technical information such as: Browser type, Device information, Pages visited, General usage data.
This information is collected to help us improve our services and user experience.
How We Use Your Information
We use the information we collect to: Process course enrolments and payments, communicate with you about programs, events, or updates. Respond to enquiries and requests. Improve our website, content, and learning experiences. Meet administrative, legal, and operational requirements.
We do not sell, rent, or trade your personal information to third parties.
Payment Information
All payment transactions are processed through secure third-party payment providers. CTL does not store your full payment card details on its servers.
We take reasonable steps to ensure that payment processes are secure and encrypted.
Sharing of Information
We may share personal information only in limited circumstances, including:
With trusted service providers who assist in operating our website or programs.
When required by law or regulatory authorities.
To protect the rights, safety, or integrity of CTL and its users.
All such partners are expected to handle your information responsibly and confidentially.
Data Security
We are committed to safeguarding your personal information. Reasonable administrative, technical, and organizational measures are in place to protect your data from unauthorized access, misuse, or disclosure.
However, no online system can be guaranteed to be completely secure. Users are encouraged to take appropriate precautions when sharing personal information online.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
When information is no longer needed, it is securely deleted or anonymized.
Your Rights
You have the right to: Request access to your personal data. Request correction of inaccurate information. Request deletion of your data, where applicable. Opt out of non-essential communications.
Requests can be made by contacting us using the details below:
Email: support@ctljos.org
Cookies and Website Analytics
Our website may use cookies or similar technologies to enhance functionality and understand general usage patterns. Cookies do not collect personal information unless you choose to provide it.
You may adjust your browser settings to disable cookies if you prefer.
Third-Party Links
Our website may contain links to third-party websites or platforms. CTL is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of those platforms.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
Continued use of the website constitutes acceptance of any changes.